Welcome to Cloth ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D mockup generation platform and services.
By accessing or using Cloth, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Name and email address
- Account credentials (encrypted password)
- Profile information you choose to provide
1.2 Payment Information
When you subscribe to our paid plans:
- Payment information is processed securely through Stripe
- We do not store your full credit card details on our servers
- We receive limited payment information from Stripe (e.g., last 4 digits, card type, expiration date)
- Your Stripe Customer ID and subscription details
1.3 Usage Data
We automatically collect information about how you use our services:
- Projects you create and mockups you generate
- Files you upload (images, textures, 3D models)
- Export history and settings
- Feature usage and interactions
- Device information (browser type, operating system)
- IP address and general location data
1.4 Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and keep you logged in
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Improve our services and user experience
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To operate and deliver our 3D mockup generation platform
- Process Payments: To manage subscriptions and billing through Stripe
- Account Management: To create and maintain your account
- Customer Support: To respond to your inquiries and provide assistance
- Improve Services: To analyze usage and enhance our platform features
- Communications: To send you service updates, newsletters, and promotional materials (you can opt-out)
- Security: To detect and prevent fraud, abuse, and security issues
- Legal Compliance: To comply with legal obligations and enforce our Terms of Service
3. Data Storage and Security
3.1 Storage Location
Your data is stored securely using:
- Cloud infrastructure providers (AWS, Vercel)
- Database services with encryption at rest
- Secure file storage for your uploaded assets
3.2 Security Measures
We implement industry-standard security measures:
- Encryption of data in transit (HTTPS/TLS)
- Encrypted password storage using bcrypt
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing through PCI-compliant Stripe
3.3 Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal compliance.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
4.1 Service Providers
- Stripe: For payment processing and subscription management
- Cloud Hosting: For infrastructure and data storage
- Email Services: For transactional emails and communications
- Analytics: For usage analytics and performance monitoring
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Enforce our Terms of Service
4.3 Business Transfers
If Cloth is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your projects and data
- Opt-Out: Unsubscribe from marketing emails (service emails still required)
- Manage Subscription: Cancel or modify your subscription at any time
To exercise these rights, please contact us at privacy@cloth.studio
6. Third-Party Services
Our service uses third-party services that have their own privacy policies:
- Stripe: Stripe Privacy Policy
- OAuth Providers: If you sign up using Google or GitHub, their respective privacy policies apply
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete the information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and service providers globally.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: